If you encounter problems with your Joowin WiFi Extender, it may be necessary to reset it. Resetting the extender returns all settings to their factory defaults. If you can no longer connect to the Internet, try resetting your router to restore the default factory settings.
This range extender is suitable for small to medium-sized homes with smart devices. Additionally, it is fit for homes that are invested in Wi-Fi activities that use high bandwidth such as HD video streaming, large file sharing, and online gaming
To perform a factory reset, perform the following-
Total Time: 2 minutes
With the unit on, press the WPS/Reset button and hold for 10 seconds.
The lamp will go out and the factory reset will begin.
Once the light comes back on, you can begin initial setup again.
If you still have WiFi disconnection problems, contact firstname.lastname@example.org
Joowin customer service is ready to help via email should you need further support.