How to reset UConnect

The Chrysler UConnect system may need to be reset on occasion if it’s freezing up, not connecting to your phone, or glitching. Scenario: You’re trying to get directions from your GPS but the screen freezes and you can’t do anything with it.

Chrysler Jeep Dodge Ram systems are always on the cutting edge of technology and innovation. In order to make sure your Chrysler UConnect system works well, there may be times when you need to reset it completely if it’s freezing up, not connecting to your phone, or glitching. To do this, follow these simple steps:

Three Easy Steps to Reset Chrysler UConnect

To reset your UConnect 8.4 system, perform the following steps

Total Time: 1 minute

  1. Ensure your vehicle is in park and in “Run” mode.

  2. Press and hold down the volume and tuner knob buttons at the same time.

  3. Hold down the knobs for 10 – 20 seconds.

    After holding down the knobs, the screen should flash your vehicle’s brand name and then go dark.

    After a few moments the brand name will return, the system will reinitialize, and it will return you to the main UConnect screen.

Note: The Chrysler UConnect system may freeze or disconnect from your smartphone occasionally. This is usually caused by updates being installed on either side and is no cause for alarm.

Problems suggesting a reset should be done

  • Phone and audio connectivity
  • Bluetooth phone and audio
  • UConnect infotainment system
cropped reset

Chrysler has a great UConnect system, but sometimes it needs to be reset. The above instructions are for a soft reset of your UConnect 8.4 system, this type of reset will help with Bluetooth connectivity issues, minor navigation issues, and minor glitches in the UConnect system without wiping your presets.