How to Reset your eero

Eero is a mesh networking system that brings wifi to every corner of your home. Unlike a traditional router—which can leave some rooms out of wifi’s reach—an eero system uses multiple devices that work together harmoniously to accommodate network connections in every location.

Types of Resets

On occasion, you may need to reset your eero router. There are two types of reset— a hard reset, or a soft reset. A hard reset will clear all network configurations, clear its session and logs, and remove the eero from your network. A soft reset will clear all network configurations from eero, but preserve its sessions. This keeps the eero on the network and saves its logs and advanced settings such as IP reservations and port forwarding configurations.

Before resetting an eero make sure it has been powered on for at least 45 seconds.

Resetting your eero

Perform the following steps in order-

Total Time: 2 minutes

  1. Press and hold the reset button on the back of an eero for a certain length of time, depending on the type of reset desired.

  2. To soft reset an eero, hold the reset button until its LED flashes Yellow (7 seconds), then release it.

    After a few moments, the eero LED should return to solid White and appear with a green outline in the eero app.

  3. To hard reset an eero, hold the reset button until its LED flashes Red (15 seconds), then release it.

    After a successful hard reset, the eero LED light will reach a flashing Blue state, indicating that the eero is ready to set up again.