If you’re having trouble with your Spectrum internet connection, it can be helpful to reset the router to factory defaults. Follow the simple instructions below.
If you are not experiencing connection issues, there is no hard or fast rule as to when you should reset your router. Realistically though, it should be done once month. Resetting your router repeatedly will maintain the integrity of your network.
Reboot your Modem
To reboot your gateway or your standalone modem:
Unplug the power cord from the gateway or modem and remove any batteries.
Wait at least 30 seconds, then reinsert any batteries and reconnect the power cable.
Wait at least two minutes to allow the modem to power up.
The modem’s lights should gradually turn on to confirm the device has power and is connected to the internet.
Locate the reset button on your router. Use an opened paper-clip to press the button and reset the router.
It will take a couple of minutes to boot your router.
Check your internet connection to make sure it’s working.
Much like manually rebooting your Wi-Fi modem/router, resetting your Spectrum equipment can help restore a broken connection, clear up much-needed memory, and get rid of any minor bugs. If resetting your modem/router doesn’t resolve your issue, you should contact Spectrum.