If you’ve forgotten your PSN password, there is a way to reset it without needing to provide your birthdate (DOB).
It can be frustrating when you can’t reset your password because you can’t remember your birth date. However, there are a few ways to reset your password without needing your birthdate.
Reset Playstation password
First, go to the PlayStation website and click on the “Sign In” link at the top of the page. Then, enter your email address and click on the “Forgot your password?” link. On the next page, select “I don’t know my birthdate” from the drop-down menu. You will then be asked to answer a series of security questions. Once you have answered those questions, you will be able to reset your password and sign back into your account.
Finally, if you have a recovery email or phone number associated with your account, you may be able to use that to reset your password. If none of these options work for you, then you may need to create a new account.
Didn’t receive a password reset email?
The email may be in your spam folder
Check your email inbox for making sure to search for “PlayStation” in all mailboxes, including any spam or junk folders.
Your email address may be misspelled
Repeat the password reset steps and make sure the email address shown on the “Forgot Your Password?” page is the email address you use to sign in to your account.
If you have forgotten your PlayStation Network (PSN) password and do not have access to the email address associated with your account, you will need to contact Sony’s customer support team for assistance. To verify your identity, you may be asked to provide information such as your PSN account name, the email address associated with your account, and any other personal information that you may have provided when setting up your account. The customer support team will be able to guide you through the process of resetting your password and getting you back into your account.
To contact Sony’s customer support team, you can visit the PlayStation Support website and follow the prompts to get in touch with them. Alternatively, you can also try reaching out to them through the PlayStation app or social media channels such as Twitter or Facebook.
It’s worth noting that in order to protect your account, Sony may ask you to provide additional information to verify your identity before they can reset your password. This is to ensure that only you have access to your account and to prevent unauthorized access.
Video Instructions
- Tim from Your Six Studios explains how to recover a PSN account without knowing the date of birth.
- Access the PS4 settings, go to account management, and select “Sign-in,” then choose “Forgot your password” and enter your email address to receive a recovery email.
- To find the date of birth, access the EA website, create an account, sign in, and check the “About Me” section to locate the PS4 account’s date of birth.
- Enter the correct date of birth in the PSN account recovery process to reset the password.
- If 2-step verification is enabled, a verification code will be sent to your phone during the sign-in process.