Privacy Policy

Last updated: May 21, 2022

Who we are

Our website address is https://resetguides.com.  This site is owned and operated by Rick Blythe in the province of Ontario in Canada.  We can be reached at [email protected]

What personal data do we collect and why do we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We do not collect your email address from the comments form for use in any email list, such as a newsletter or marketing email list.  We also never sell email addresses to third parties.

Media

In general, users are not able to upload images or other media files to this website.  However, if you do upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

When you fill out a contact form on https://resetguides.com we only collect the information you enter into the contact form.  If the form asks for your name, email address, or any other personal information, then that information is sent to us via email.  We only retain that information—including your email address—for as long as necessary to address your purpose in contacting us.

Email addresses provided in contact forms are not ever used by https://resetguides.com for any purpose other than to reply to you in regards to your reason for contacting us.  We never sell information from contact forms to any third parties for any purpose.

Cookie Policy

What are cookies?

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, the website’s domain name, and some digits and numbers.

What types of cookies do we use?

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

How to delete cookies?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. You will find general information about cookies and details on how to delete cookies from your device.

We suggest consulting the Help section of your browser or looking at the About Cookies website which offers guidance for all modern browsers.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

As you use this Website, we use automatic data collection technology (Google Analytics) to collect certain information about your device, browsing actions, and patterns. This generally includes information about where you are, how you use our website, and any communications between your computer and this site. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type.

We collect this data for statistical purposes and we don’t collect personal information. The purpose of this data is to improve our Website and offerings.

If you wish to opt out of Google Analytics so that none of your personal information is collected and stored by Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on here.  For more information on how Google collects and uses your data, you can access the Google Privacy Policy here.

Who we share your data with

We don’t sell or share your data with anyone.  We do use a 3rd party email provider to store your email address if you voluntarily signed up for our email newsletter.  The privacy policy for SendInBlue can be found here.  We also use third-party software for our course platform and membership access.

Advertising Privacy Statement

Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

For questions regarding your data and how we use it, you can reach us at [email protected].  You can also email us here if you would like an extract of all of your personal information stored on our website or to request that we delete all of your information stored on our website.