If your remote control seems to be frozen, the batteries may have run out. Make sure that you are using fresh Alkaline Batteries. If this does not resolve the issue you may need to reset your Ignite remote.
Rogers Remote reset
Steps to reset the Rogers Ignite Remote
Total Time: 1 minute
Press and hold the A and D buttons together until the LED light changes from red to blue.
The LED will flash at the top to confirm the remote has been reset.
You’re done. It really is that simple!
The Rogers Ignite TV Voice Remote offers an enhanced TV viewing experience, offering the ability to search for programs or tune to networks using voice commands.