If your DIRECTV is not working, first try checking the receiver power supply, verifying the TV input, checking all cable connections, and looking for outages. If that doesn’t work, try rebooting, checking your subscription, and resetting the receiver. There are a few ways to reset your receiver. You can press the reset button, unplug it, or restore it to factory settings.
Perform the following steps in order-
Resetting your DirecTV box
Total Time: 2 minutes
Locate the reset button. On most DIRECTV receivers, there is a small red button located inside the access card door. With others, the button is on the side of the receiver.
Press the red button, then wait for your receiver to reboot.
After you press the button, the client should come back up within about 90 seconds.
Or, unplug your receiver’s power cord from the electrical outlet, wait 15 seconds, and plug it back in.
Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.
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