If you have an Xfinity remote and the buttons are not responding or performing as expected, you may need to perform a reset to get the remote working again. Steps are provided below to walk you through this process.
Resetting your Xfinity remote
Perform the following steps in order–
Total Time: 2 minutes
Locate the setup button on the remote. The button’s location varies depending on the remote model, but it should say ‘Setup’ below the button.
Hold down the setup button while looking at the LED light on the front of the remote. Continue to hold the button until the LED changes from red to green. Once the light has changed to green, release the button.
Enter the code 9-8-1 while still watching the LED light. If it flashes green two times, then you have successfully reset the Xfinity remote.
Once you have successfully reset your Xfinity remote, you will need to pair it to your devices again. Follow the same steps for pairing that you did when you first purchased your remote.
People also ask-
Why is my TV not responding to the remote?
Unplug all cables and accessories from the TV such as: … Switch the TV back ON with the remote control. If the TV does not respond, press the button/joystick on the TV to switch the TV ON. If the TV starts up and the remote control is functional again, the external devices can be connected to the TV again, one by one.
How do you test if a remote is working?
Look at the viewfinder or screen of your camera/camcorder or mobile phone. If the remote control sends a signal, you should see a light in the viewfinder or screen of your camera/camcorder or mobile phone when you press a button on the remote control.